Shipping Policy
Order Processing
- We process and ship orders from our store in Arizona twice a week: Monday and Saturday.
- Please allow 1–3 business days for order processing before shipment. We’re a small team, so we appreciate your patience.
Shipping Rates & Delivery Times
- USA (domestic) flat rate: $5 per order.
- International flat rate: $25 per order.
- Estimated delivery for international orders: 2–4 weeks. Delivery times may vary by destination and customs processing.
Carriers & Tracking
- Orders are shipped via trusted carriers. Tracking information will be emailed to you once your order ships.
- If you do not receive tracking information within 5 business days of purchase, please contact us.
Customs, Duties & Taxes
- International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These fees are not included in the shipping charge and must be paid by the recipient.
Lost, Damaged & Incorrect Items
- Inspect your order upon delivery. If your package arrives damaged or items are missing, contact us within 7 days with photos of the damage and the packaging.
- For lost shipments, we will investigate with the carrier and work to find a resolution.
Address Accuracy
- Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect addresses provided at checkout. If you need to change an address after ordering, contact us as soon as possible.
Returns & Exchanges
- For information on returns or exchanges, please see our Returns Policy or contact us directly.